Standard delivery is £20, and free when the merchandise total after discounts is £200 or more. Expedited delivery is £40, and free at £350 or more. The threshold uses the product subtotal after coupon or store credit, not the shipping fee itself.

No. Watches on the UK site are shipped into the United Kingdom. The price and the shipping fee do not include UK import duties, VAT, or carrier brokerage fees. HM Revenue & Customs or the carrier sets those charges. You pay them to the carrier or to HMRC, not to PICONO. PICONO does not collect these charges and does not refund them, including if you later return the watch. If you refuse the package or do not pay the duty, the order is not canceled and the purchase price is not refunded. The 2–4 day and 1–3 day estimates are transit times and do not include time held in customs.

Watches include a 2-year manufacturer warranty on internal components. You pay round-trip shipping for repairs, including in-warranty service.

New members receive £10 store credit. It can be used on this official website only, and it cannot be used at other retailers.

Wrap the watch in tissue or a soft cloth and place it near gentle warmth, about 15 cm from a low-watt bulb, for about 30 minutes. Do not put it against high heat, and do not operate the crown while it is wet.

Strong jets of water or high-pressure tap water hitting the watch directly can let moisture in. If the watch is wet, do not operate the crown.

Luminous material on the dial and hands helps you read the time in dim light. It does not contain radioactive substances and is safe for people and the environment.

Metal, leather, and rubber straps can irritate some skin, especially with sweat or dirt. Loosen the strap and keep it clean. Stop wearing the watch and seek medical advice if a rash appears.