PICONO Watches (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and related services (collectively, the “Services”). It also describes your choices and rights. By using the Services, you agree to this policy.

This policy applies to PICONO-owned and operated websites (e.g., piconowatches.com and regional sites). Our site may link to third-party websites or services; their privacy practices are governed by their own policies. We encourage you to read those policies before you share information on those sites.

• Who collects data: PICONO Watches (including our Hong Kong site and regional operations).
• Why we collect it: To provide products and services, process orders, manage accounts, customer support, marketing where permitted, contract and legal compliance, fraud prevention, analytics, and other business purposes described at collection or as allowed by law.
• Security note: The internet is not a fully secure environment. Do not share passwords or sensitive personal data in public forums, chat rooms, or comment areas where others may see or misuse them.

• Browsing alone does not require you to enter personal data.
• When you place an order, register an account, or participate in promotions, we ask for information needed to complete the transaction or activity.
• When you register, you may create credentials (such as email and password) to access member features.
• Please provide accurate information. You are responsible for issues arising from inaccurate or incomplete data.
• If you choose not to provide certain information, some features or services may be unavailable.
• Keep your account credentials confidential. Do not share them with others. We are not responsible for unauthorised use caused by someone else using your credentials.

If you sign in with Facebook or Google, we may receive information you authorize through that service, for example:

• Email address — to create and identify your account, send order and shipping notices, and communicate about support or membership matters.
• Name and profile image — to display your profile and personalise your experience.

We only collect this data after you click the relevant sign-in button and approve the permissions on the provider’s screen. You can revoke access through your settings on Facebook or Google. If you prefer not to use social login, you may register with email instead.

We use personal information to operate the Services, fulfill orders, provide support, improve our site, comply with law, and protect our rights and users. We do not sell your personal information. We may share data with service providers who assist us (e.g., payment, shipping, hosting, analytics) under strict confidentiality, and when required by law or to protect safety and security. We do not share identifiable personal data with unrelated third parties for their own marketing without your consent, except as described in this policy or at the point of collection.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us at [email protected]. (We may need to verify your identity.) For email requests, we may not receive your message if it is filtered; our response confirming receipt will govern when applicable. We will respond within a reasonable time consistent with applicable law.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date where we use one. Material changes may be communicated through the site or by email where appropriate. If you do not agree to the changes, stop using the Services or contact us at [email protected].